Privacy Policy
Last updated: August 20, 2026
1. Introduction
This Privacy Policy explains how LT-Pay (“LT-Pay”, “we”, “us”) collects, uses, shares, and protects information in connection with our website and mobile application (together, the “Services”).
2. Information We Collect
We may collect the following categories of information:
- Identity information provided during registration and verification (KYC).
- Contact details, such as phone number and email address.
- Transaction information, including transfer amounts and references.
- Device and usage information collected through the app.
- Information you provide when contacting support or submitting a form.
3. How We Use Information
- To process and verify transfers and collections.
- To operate, maintain, and improve the Services.
- To communicate with you about your account or transactions.
- To meet legal, regulatory, and compliance obligations, including KYC/AML.
- To detect, investigate, and prevent fraud and other prohibited activity.
4. Sharing of Information
We may share information with authorized LT-Pay agents involved in a transaction, service providers who support our operations, and regulators or authorities where required by law. We do not sell personal information.
5. Data Security
We apply technical and organizational measures designed to protect your information. No system can be guaranteed completely secure, and we encourage users to follow the guidance on our Security page.
6. Data Retention
We retain information for as long as necessary to provide the Services, meet legal and regulatory requirements, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on applicable law, you may have rights to access, correct, or request deletion of your personal information. You can contact us using the details below to make such a request.
8. Cookies
Our website may use cookies and similar technologies as described in our Cookie Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date on this page.
10. Contact Us
If you have questions about this Privacy Policy, contact us at compliance@ltpay.co.
Questions about this policy? Contact us at compliance@ltpay.co.